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Privacy Policy

Last updated: December 1, 2025

1. Introduction

LockThis ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cloud storage service for files, passwords, and notes.

2. Information We Collect

2.1 Account Information

When you create an account, we collect your email address, full name, and password (which is encrypted and never stored in plain text).

2.2 Usage Information

We collect information about how you use the Service, including device information, IP address, browser type, access times, and pages viewed.

2.3 Stored Content

All files, passwords, and notes you store using LockThis are encrypted end-to-end. We cannot access the contents of your encrypted data.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Monitor and analyze usage patterns and trends
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations

4. End-to-End Encryption

LockThis uses end-to-end encryption to protect your data. This means your files, passwords, and notes are encrypted on your device before being uploaded to our servers. We cannot decrypt or access the contents of your encrypted data. Only you, with your encryption keys, can decrypt and access your data.

5. Data Storage and Security

We implement industry-standard security measures to protect your information, including:

  • End-to-end encryption for all stored content
  • Encrypted data transmission (TLS/SSL)
  • Secure server infrastructure
  • Regular security audits and updates
  • Access controls and authentication mechanisms

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing, data storage, and analytics.
  • Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
  • With Your Consent: We may share information with your explicit consent.

7. Data Retention

We retain your account information and encrypted data for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete your personal information and encrypted data within 30 days, except where we are required to retain it for legal purposes.

8. Your Rights and Choices

You have the right to:

  • Access and update your account information
  • Delete your account and stored data
  • Export your data
  • Opt out of marketing communications
  • Request information about how we process your data
  • Object to certain processing activities

To exercise these rights, please contact us at privacy@lockthis.com.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

10. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using the Service, you consent to the transfer of your information to our facilities and those third parties with whom we share it as described in this policy.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@lockthis.com
Address: LockThis Privacy Team